Office 12.1.5 and Apple 10.5.6 updates
If you have not installed Office 12.1.5, I suggest not installing the Mac OS X 10.5.6 at the same time. Not that I expect problems, but if you do experience a problem, it’s easier to troubleshoot one...
View ArticleAre receipts causing your update to fail?
Starting with Office 2008, Microsoft changed from a VISE installer to a package installer. A package installer will add a to your Library/Receipts folder. For users that are getting errors like “there...
View ArticleShare one account with multiple users and/or computers
PROBLEM: You are in a situation where two or more people check the same account but have problems knowing who has acted on the message(s) or see a flagged message for your attention. This is further...
View ArticleBackup Entourage
Backup your Identity For any data that’s important, backup is key to good computing practices. Find an easy solution for your backup needs and DO IT! This series is going to talk about what and how to...
View ArticleIs corruption hiding in your database?
Backup your Identity Today we’re going to discuss the health of your Entourage Identity. Even though we encourage multiple snapshots of your Entourage Identity as backup, it’s always best to identify...
View ArticleBackup individual items
Backup Individual Items Today we’re going to discuss how to backup individual items in Entourage. Previously, we’ve discussed backing up your entire Identity, but for many users it’s important to also...
View ArticleBackup Your Contacts
Backup Your Contacts Your contacts are important and with all of the sync problems users are experiencing lately, having a backup to restore your data can be invaluable. Previously in “Backup...
View ArticlePoll: How often do you backup your Entourage Identity?
If you haven’t backed up lately then your data must not be important. If you are using Time Machine to backup, did you know that backing up while any Microsoft application is open can result in a...
View ArticleBasics: Folders On My Computer
With the new unified Inbox option in Outlook that groups your Inboxes, Drafts, Deleted Items and Junk folders, some users are confused over mail that is downloaded to their computer or mail that is on...
View ArticleBasics for a Successful Rebuild
The Database Utility is used to create, delete, set default identity and rebuild an identity. To access the Database Utility, hold down the Option key when launching Outlook. You can also find the...
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